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Q003-H2 — Training Treats Hallucination as Occasional Random Errors

Statement

Corporate AI training materials characterize hallucinations primarily as occasional random errors — "sometimes AI gets things wrong" — without explaining them as a fundamental property of the technology or distinguishing between random and directional (sycophantic) outputs.

Status

Partially supported. Most training materials treat hallucination as a risk to be aware of ("AI can hallucinate"), with advice to verify outputs. The treatment is closer to "occasional errors" than "fundamental property." However, some vendor educational content (IBM, NIST) does frame hallucination as fundamental, even if this framing does not appear in standard training modules.

Supporting Evidence

Evidence Summary
SRC06-E01 Enterprise framing focuses on technical fixes (RAG) implying hallucinations are solvable
SRC07-E01 Verification guides treat hallucination as detectable through standard fact-checking

Contradicting Evidence

Evidence Summary
SRC02-E01 IBM frames hallucination as "fundamental operation" not "occasional glitch"
SRC05-E01 NIST frames confabulation as probabilistic property

Reasoning

H2 captures the typical employee experience: hallucinations are mentioned as a risk with advice to verify. The treatment in standard training modules is consistent with "occasional errors" framing. Vendor educational content and NIST provide more sophisticated framing, but this content is not typical training material.

Relationship to Other Hypotheses

H2 is closer to the training reality than H1 but not fully accurate — some educational content does frame hallucination as fundamental. H3 provides the best synthesis.