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R0043/2026-03-28/Q001/S03

Research R0043 — Sycophancy Vocabulary
Run 2026-03-28
Query Q001
Search S03

WebSearch — UX/product design and confirmation bias terminology for AI chatbots

Summary

Field Value
Source/Database WebSearch
Query terms UX design confirmation bias AI chatbot user satisfaction over accuracy product design
Filters None
Results returned 10
Results selected 2
Results rejected 8

Selected Results

Result Title URL Rationale
S03-R01 Algorithmic people-pleasers — ARTICLE 19 https://www.article19.org/resources/algorithmic-people-pleasers-are-ai-chatbots-telling-you-what-you-want-to-hear/ Policy/rights organization framing with "people-pleasing" terminology
S03-R02 Confirmation Bias in Generative AI Chatbots — arXiv https://arxiv.org/pdf/2504.09343 Academic paper on confirmation bias amplification in chatbot design

Rejected Results

Result Title URL Rationale
S03-R03 AI and Confirmation Bias — Mediate.com https://mediate.com/ai-and-confirmation-bias/ Mediation-focused; tangential to product design
S03-R04 Confirmation Bias Loop — ElizaChat https://www.elizachat.com/blog/the-confirmation-bias-loop-in-ai-chatbots-why-endless-agreement-isnt-support Commercial blog; content covered by academic sources
S03-R05 Nine UX best practices — Mind the Product https://www.mindtheproduct.com/deep-dive-ux-best-practices-for-ai-chatbots/ Practitioner guide without terminology focus
S03-R06 UX Design Best Practices — NeuronUX https://www.neuronux.com/post/ux-design-for-conversational-ai-and-chatbots Design guide; does not address the accuracy/agreement trade-off
S03-R07 Confirmation Bias in AI Chatbots — ResearchGate https://www.researchgate.net/publication/390771605 Duplicate of arXiv paper already selected
S03-R08 Customer Satisfaction and Loyalty — ScienceDirect https://www.sciencedirect.com/science/article/pii/S2451958826000916 Focuses on loyalty metrics, not accuracy trade-offs
S03-R09 Building user trust — Nature https://www.nature.com/articles/s41598-026-38179-2 Trust in chatbots; does not address sycophancy-adjacent phenomena
S03-R10 Designing UX for AI Chatbots — ParallelHQ https://www.parallelhq.com/blog/ux-ai-chatbots Commercial design guide without relevant terminology

Notes

UX/product design literature uses "confirmation bias amplification," "people-pleasing," and "yes-man behavior" as informal descriptors rather than formalized domain terms. The field borrows "sycophancy" from AI safety when needed. No distinct UX-native terminology was found for the system-side phenomenon.