R0031/2026-03-29/C002/SRC01/E01¶
Ipsos US Consumer Tracker finding on AI trust paradox
URL: https://www.ipsos.com/en-us/people-dont-trust-ai-tools-use-them-anyway
Extract¶
"Two in three people who use AI tools say they don't trust them, but use them anyway."
Key statistics from US-only data: - 53% like using AI tools at work - 73% like using them for personal tasks - Only 29% say they don't check AI's work because they trust it - This data comes from the Ipsos Consumer Tracker surveying Americans only
Relevance to Hypotheses¶
| Hypothesis | Relationship | Strength |
|---|---|---|
| H1 | Contradicts | The "two in three don't trust but use anyway" is US-only, not from a 31-country survey |
| H2 | Supports | Confirms the phenomenon exists but from a different Ipsos product than claimed |
| H3 | Contradicts | The phenomenon is real, just misattributed |
Context¶
The Ipsos US Consumer Tracker is a separate product from the Ipsos AI Monitor (which is multi-country). The "66% use despite not trusting" framing appears to originate here or from the KPMG study, not from the 31-country Ipsos AI Monitor.
Notes¶
The "two in three" (66%) figure here refers to the proportion of AI users who don't trust the tools — not 66% of all people using AI. This is a critical distinction.